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SpinGenie Casino Ontario Review

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SpinGenie Casino
4.3
This rating score is calculated by our gambling experts according to our rating guidelines to provide honest and unbiased reviews.
OUR RATINGS
games

Withdrawal Time

4.2
support

Customer Support

4.3
dice

Game Selection

4.3
gift

User Experience

4.3
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+550 Casino Games, Mobile App, Verified Fair Games

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This operator is licensed by iGaming Ontario (iGO) and is presented to you as it has passed Gambleontario.ca evaluation criteria according to our editorial principles. You must be +19 to participate. T&Cs apply; proceed to the operator site to read before taking any action. Play responsibly.

Spin Genie Quick Overview

Spin Genie Ontario, launched in 2022, operates under the esteemed SkillOnNet Ltd and is known for its advanced technology and player-centric approach.

Spin Genie distinguishes itself with a handpicked collection of over 2000 of the world’s top casino games.

Its competitive edge shines through its iTech Labs certification, user-friendly mobile interface, and a plethora of renowned live casino titles, setting it apart from other casinos in Ontario.

Boasting a licence from the Alcohol and Gaming Commission of Ontario (AGCO), Spin Genie is a trusted and reliable gaming destination that offers players a safe and secure online environment.

Facts

💡 Casino Name

Details

SpinGenie Casino

Facts

📅 Ontario Launch Date

Details

September 2022

Facts

❤️ Player's Choice

Details

Live Dealer Games

Facts

🎲 Game Amount

Details

2100+

Facts

🌟 Best Game

Details

Bonanza Megaways

Facts

💸 Min. Deposit

Details

C$10

Facts

💵 Min. Payout

Details

C$20

Facts

💰 Max. Payout

Details

C$50,000 (per transaction)

Facts

🚀 Average Payout Speed

Details

24 - 72 Hours

Facts

📱 Casino App

Details

iOS & Android app

SpinGenie Top Player Pick: 2000+ Slots

With over 2000 slot games at SpinGenie Ontario, it’s a paradise for slot players like me.

But here’s the thing – it’s not just about the numbers. Each game is a unique adventure, with themes ranging from classic fruit machines to the latest blockbuster hits.

I was fascinated by the diversity of themes. One minute, I was exploring ancient Egyptian tombs in search of hidden treasures, and the next, I was in the midst of a futuristic space battle.

It’s this variety that keeps the experience fresh and exciting. You’d be excited to learn that new games are regularly added, so there’s always something new to discover.

⭐ Diverse Themes, High-Quality Graphics & Innovative Features

At Spin Genie, you’ll find an impressive selection of slot games that cater to different player preferences. But what really sets this platform apart is the high-quality graphics and innovative features that each game offers.

The immersive soundtracks and crisp visuals make for a captivating experience, and the different levels of volatility mean that there’s a game for everyone.

If you want to enjoy an exciting and diverse slot experience, Spin Genie is definitely worth checking out.

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Casino Games at SpinGenie

Spin Genie boasts a carefully curated selection of 2100+ games, prioritizing quality over quantity compared to some of its competitors.

Upon exploring the game lobby, I was pleasantly surprised by its user-friendly design. The convenient search bar at the top of the page and the filter options will help you find the right game for you in no more than a few seconds.

From classic slots, table games, live casino variants, its variety stands out, all with the backing of some of the industry’s most renowned developers, like Playtech, Evolution Gaming, NetEnt, and more.

When it comes to the casino section, the options are somewhat limited, with only 21 games available, all of which are either roulette or blackjack.

SpinGenie more than compensates for this by offering a wide variety of live casino games that are sure to get your heart racing.

Their live casino section boasts a whopping 330 games, including live blackjack, live baccarat, live roulette, live game shows, and many other exciting live games.

Spin Genie Slots

SpinGenie slot selection, with around 2100 slots, is a nice mix of everything, from the nostalgia of classic three-reel fruit machines to the excitement of the latest narrative-driven games.

What’s great about this casino is that it keeps the collection fresh, with new online slots added regularly. It means there’s always something new to explore, and I never feel stuck in a rut.

Something that really caught my attention about Spin Genie Casino is its unique feature, which allows you to view the full details of each game by simply clicking on the title. As you can see in the image below, you can access all the necessary information you need to know before deciding whether to play a game.

This includes the game’s rating, the highest possible win, paylines, minimum and maximum bets, and more.

If you scroll down further, you will find a more detailed game description. I found this feature extremely helpful, and I’m sure you will, too!

SpinGenie Casino Bonanza Slot

Two of the most popular online casino games are Bonanza Megaways and Book of Dead. Bonanza features over 117,000 ways to win along with unlimited multipliers, whereas Book of Dead takes players on an adventure with Rich Wilde and offers a chance to win up to 5,000 times their stake. These games aren’t just fan favourites but also my top choices whenever I spot them in a casino.

Here are three games at Spin Genie Casino that I think you’d love:

🎰 Bonanza: A pioneer of the Megaways mechanic, Bonanza offers over 117,000 ways to win on each spin, with cascading reels and an unlimited win multiplier during free spins.

🎰 Book of Dead: This slot stands out with its gamble feature, allowing players to double or quadruple their winnings and a complimentary spins feature that can lead to wins of up to 5,000 times the stake.

🎰 Sweet Bonanza: Known for its Tumble feature, Sweet Bonanza allows for multiple consecutive wins on a single spin. The game also offers a unique ante bet option, increasing the chances to trigger additional spins where multipliers can soar.

SpinGenie Live Casino Games

Did you know that Spin Genie Casino offers over 330 live casino games? As a fan of table games, I was pleased to see a comprehensive array of options, including live blackjack, roulette, baccarat, and various live game shows.

Playing at the live casino is an authentic experience. The dealers are professional, the interaction is real-time, and the games flow smoothly. It’s the closest thing to being in a physical casino, and for me, that’s a big draw.

The live blackjack tables are always buzzing, and the roulette wheels spin just as they would in any high-end casino.

The live baccarat brings that James Bond feel right to my screen, and the poker games offer a range of game variations from casino hold ’em to stud poker.

The live game shows add an extra layer of entertainment, with titles like Adventures Beyond Wonderland Live and Crazy Time Live providing an excellent change of pace.

Whether you are in the mood for the slots’ solitary thrill or the live casino’s interactive buzz, SpinGenie Casino delivers. It’s a well-rounded gaming destination that ticks all the boxes for all kinds of gamblers.

Deposit and Withdrawal Methods at SpinGenie Ontario

When I signed up for SpinOntario, I wanted to check the available payment options and any withdrawal fees.

To my delight, SpinGenie offers six payment methods, which add convenience and flexibility to every player’s experience.

💸 To find all the available payment options, simply scroll down to the website’s footer and click each payment icon to get detailed information.

  • As I expected, I found Visa and Mastercard, as well as Interac, which are popular payment methods in Canada.
  • I was pleasantly surprised to find options like Apple Pay and Payz, too. Both options are quick and efficient with minimal fees.
  • PaySafeCard is also available, and all deposits are processed instantly.

💰 SpinGenie is proud of the speed and reliability of its withdrawal process.

While the average withdrawal time is 1-3 business days, Visa, Mastercard, and Apple Pay withdrawals may take up to 5 business days.

Rest assured that all withdrawals will be processed within 72 hours.

If you’re looking for the quickest turnaround, Interac and Payz offer withdrawal times of under 48 hours.

I personally used Interac but Payz is also a fast and secure way to deposit and withdraw your winnings at Spin Genie Ontario.

💡 If you see only the option of ‘Wire Transfer’ on the ‘Withdraw’ page, it means that it’s the only available method for sending your withdrawal.

For example, this might be the case when using a Paysafecard to deposit money into your player account.

For other deposit methods, check the ‘Cashier’ section, where you can find a list of all the available options.

If you wish to withdraw an amount higher than the transaction limit, you can request it by emailing customer support while keeping in mind that the maximum amount per transaction is C$50,000.

If there is a large win or jackpot win, it may take longer to process the request due to verification and checks.

⚠️ Please note: If a transaction fee or minimum withdrawal limit is associated with a specific withdrawal method, Spin Genie Casino will inform you about it during the withdrawal process.

Payment Option

Visa/MasterCard

Min. Deposit

C$10

Min. Payout

C$20

Max. Payout

C$50,000

Payout Speed

3 - 5 Business Days

Payment Option

Interac

Min. Deposit

C$10

Min. Payout

C$20

Max. Payout

C$50,000

Payout Speed

24 - 48 Hours

Payment Option

Payz

Min. Deposit

C$10

Min. Payout

C$20

Max. Payout

C$50,000

Payout Speed

24 - 48 Hours

Payment Option

PaySafeCard

Min. Deposit

C$10

Min. Payout

C$20 (via Wire Transfer)

Max. Payout

C$50,000 (via Wire Transfer)

Payout Speed

3 - 5 Business Days

Payment Option

Apple Pay

Min. Deposit

C$10

Min. Payout

C$20

Max. Payout

C$50,000

Payout Speed

3 - 5 Business Days

SpinGenie Casino Pros and Cons

  • 2100+ Popular Slots from Renowned Developers Thumbs-Up
  • 330+ Live Casino Games Thumbs-Up
  • iOS & Android Mobile App Thumbs-Up
  • Six Convenient Payment Options Thumbs-Up
  • Only Blackjack and Roulette available in the Casino Section Thumbs-Down
  • iOS app needs functionality improvements Thumbs-Down

Mobile UX at SpinGenie

Spin Genie provides a convenient mobile experience for players who want to enjoy casino games on their smartphones or tablets with a dedicated mobile app for both iOS and Android.

If you have difficulty locating the app on Android or iOS, you can easily find the official apps by heading to the Help section. In the first category, Apps, Platforms and Games, under the question “On what devices can I play?”, you will find the safe links to download the apps.

Other quick links to essential resources such as responsible gaming, regulatory requirements, and customer support enhance the ease of use.

While I was pleasantly surprised to see that there is a mobile app for all devices, it’s worth noting that the iOS casino app has received mixed reviews, particularly regarding withdrawal times. So, if you’ve got an Apple device, consider using SpinGenie’s mobile-optimized website.

You can sign in to your account using a mobile web browser and enjoy your favourite games straight from your device without downloading the app. The site is optimized for smaller screens, and the majority of the games are available using HTML5 technology.

Personally, I prefer to use a mobile app when playing slots, but the mobile site is a nice alternative if you don’t want to worry about software downloads.

The mobile-optimized website offers fast loading times, making it a convenient option for players who prefer not to install an app.

SpinGenie Android App

Safety Features at Spin Genie

Spin Genie Ontario is a legitimate and regulated online casino where you can enjoy your favourite games while prioritizing safety and security.

Here I highlight the key points that prove SpinGenie is a casino you can trust:

✅ Licensing and Regulation: SpinGenie Ontario was launched in 2022 after obtaining a licence from the Alcohol and Gaming Commission of Ontario (AGCO), signalling that it prioritizes player protection and adheres to regulatory standards.

✅ SSL Encryption: Spin Genie utilizes 128-bit SSL encryption to safeguard sensitive data during transmission, ensuring that your personal and financial information remains confidential and secure.

✅ Certification by iTech Labs: SpinGenie Casino holds certification by iTech Labs, an independent testing agency that evaluates gaming software for its fairness and legitimacy.

✅ Responsible Gaming Tools: Spin Genie encourages responsible play by allowing you to set limits, monitor your gameplay, and seek help if needed.

✅ Location Verification: Spin Genie Ontario ensures compliance with regulations by using Xpoint Verify, an iGO-recognized secure service. This service verifies players’ location, confirming that they are playing on a regulated platform from within Ontario.

Customer Support at SpinGenie (Rating 4/5)

Spin Genie provides customer support in a user-friendly manner, offering two main channels: live chat and email (support@spingenie.ca). Their Help section is a valuable resource, but for more complex issues, I recommend direct communication.

When I needed help, I turned to the live chat feature. The response time is usually quick (within minutes), and the customer service reps are friendly and knowledgeable about issues other than the most common ones.

If you prefer email, SpinGenie responds within the same day, so make sure to be clear about your issue from the start to avoid any delays.

If you’d like to file a complaint, a dedicated form is available in the casino’s Contact section.

I must commend the customer support at SpinGenie Casino. Since the last time I reviewed this casino, the live chat was not available 24/7, operating between 1:00 a.m. and 7:00 p.m. EST. This meant that past 7 o’clock, you’d have to wait until the next day to get help.

SpinGenie has made great progress, and now you will find 24/7 live chat support.

Support Option

💬 Live Chat

Availability

24/7 Available

Support Option

📧 E-mail

Availability

contact@spingenie.ca

Support Option

⭕ FAQ

Availability

Help Centre Section

Expert Review Image

My Final Verdict

Anthony Odiase

98 Articles

Having revisited SpinGenie Ontario after a few months, I must say I’m quite impressed with their progress. They now boast a game library of over 2000 titles and have extended their customer support to a 24/7 service.

The website and app have been revamped, offering a more user-friendly experience with easy navigation and an intuitive search bar.

While these are all positive changes, I personally feel that the addition of more classic casino tables and phone support would be a valuable enhancement for Ontario gamblers like us.

My rating for SpinGenie Ontario is 4.3 out of 5, based on four main categories: games, withdrawal time, user experience, and customer support.

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+550 Casino Games, Mobile App, Verified Fair Games

Visit Site

This operator is licensed by iGaming Ontario (iGO) and is presented to you as it has passed Gambleontario.ca evaluation criteria according to our editorial principles. You must be +19 to participate. T&Cs apply; proceed to the operator site to read before taking any action. Play responsibly.

FAQs About SpinGenie Casino Ontario

What games can I play on SpinGenie?

You can play different kinds of casino games on SpinGenie, including slots, blackjack, roulette and live casino games. The operator offers numerous variants of each game to widen your options.

What deposit options do I have at SpinGenie casino?

The available deposit options on SpinGenie are Visa, Mastercard, Paysafecard, Interac, Payz, and Apple Pay.

Are there withdrawal limits at SpinGenie casino?

SpinGenie applies a withdrawal limit to your account upon registration. The maximum payout is C$50,000 per transaction. You can increase this limit by emailing the support team.

Can I contact SpinGenie customer support 24/7?

Yes, you can contact the customer support via the live chat feature which is available 24/7. You can email the support team anytime and receive a quick response.

Is there a SpinGenie casino app available for download?

Yes, SpinGenie has a mobile app available for download. The app is compatible with Android and iOS devices and can be downloaded from the Google Play store or the App store.

6+ Years of Experience Writing Casino Reviews
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Ontario Casino Expert

Anthony Odiase

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98 Articles

Anthony Odiase is a casino expert writer with 6+ years of experience. He specializes in writing reviews and articles for iGaming and online gambling sites, providing gambling tips to novices and professional gamblers in Ontario, Canada and across several countries. With a vast knowledge of the Canadian gaming sector and seeing the growth of online gaming products and services, he has published several high-quality reviews.

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