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Horseshoe Online Casino Ontario Review

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This operator is licensed and regulated by iGaming Ontario (iGO). It is presented to you as it has passed Gambleontario.ca evaluation criteria according to our editorial principles. You must be +19 to participate. T&Cs apply; proceed to the operator site to read before taking any action. Play responsibly.

close 4.8 /5 Overall Rating
Game Selection 4.6 /5
Customer Support 4.9 /5
Withdrawal Time 4.8 /5
User Experience 4.8 /5
Facts More details
📇 Casino Name Horseshoe Online Casino
📅 Launch Date November 2024
👔 Owners Caesars Entertainment
❤️ Player’s Choice High-stakes slots
🎰 Game Amount 2,000+ titles (slots, tables, live dealer games)
🎲 Best Games Progressive jackpot slots, branded Horseshoe exclusives, and live casino games
💸 Min. Deposit C$10
💵 Min. Withdrawal Official casino document indicates C$1; however, some options require a minimum of C$20
💰 Max. Withdrawal No cap on withdrawals, but it depends on your withdrawal method
🚀 Average Payout Speed Same day, 1-5 days, depending on the payment method
📱 Casino App Yes, available for iOS & Android devices

Deposit and Withdrawal Methods

Horseshoe Online Casino accepts major credit cards and online payment methods for Ontario players, as well as PayPal and Interac e-Transfer.
Notably, several payment options listed in Horseshoe’s payment document — Neteller, ecoPayz, iDebit, PayNearMe, and Venmo — are available in other eligible US states, but not for Ontario accounts.

On the withdrawal side, things are pretty straightforward. The casino processes requests 24/7 and approves most transactions within an hour. The final receipt time depends on your chosen payment provider and typically takes 1-3 business days.

Deposit Methods

Deposits are typically credited to your casino balance immediately. The options available in Ontario require a minimum funding of C$10. Funds are processed instantly for most methods, with the exception of Interac e-Transfer, which may take up to an hour.

Deposit Method Min. Deposit Max. Deposit Deposit Time
Visa/MasterCard C$10 Varies by bank Instant
Interac e-Transfer (iDebit) C$10 Varies by bank Instant to 1 hour
PayPal C$10 Varies by account Instant
Play+ Card C$10 Varies Instant
Online Banking (Trustly) C$10 Varies by bank Instant

Withdrawal Methods

Withdrawals at Horseshoe Online Casino are straightforward and processed around the clock, with the fastest options (eWallets and debit transfers) often processing within hours after approval. Additional processing time varies depending on your payment providers. Notably, the platform requests ID for KYC on some withdrawals, so you must have your documents ready.

The official minimum withdrawal (according to Horseshoe) is C$1; however, some eligible payment options like PayPal, Interac, and Trustly require a minimum of C$20.

For larger payouts, the casino requests identity documents before releasing funds. I uploaded my ID when prompted, and the approval step was swift. Generally, they don’t charge deposit or withdrawal fees. However, your bank or card issuer normally does. Overall, Horseshoe’s deposit and withdrawal processes were smooth during my review.

Did you know: You must make a deposit using PayPal in order to be able to use it as a withdrawal option.

Withdrawal Method Min. Withdrawal Max. Withdrawal Withdrawal Time
Visa/MasterCard C$1 Varies 1-3 business days
Interac e-Transfer (iDebit) C$1 Varies 1-3 business days
Play+ Card C$1 Varies Same day (within hours)
PayPal C$1 Varies Same day (within hours)
Bank Transfer (Trustly) C$1 Varies 2-5 business days

Pros & Cons of Horseshoe Online Casino

Here are the most notable perks and drawbacks of this platform that Ontario players must be aware of:

  • Reputable Caesars brand with strong backing Thumbs-Up
  • Sleek, user-friendly interface Thumbs-Up
  • Speedy payouts Thumbs-Up
  • Extensive game library (2,000+ slots, tables, live) Thumbs-Up
  • A relatively new platform, so features are still rolling out Thumbs-Down
  • No phone support Thumbs-Down

Customer Support at Horseshoe Online

Horseshoe provides 24/7 customer support via multiple channels. Players can reach the team through live chat or email, and there’s also an online Help Centre with guides on account setup, payments, casino perks, and responsible gambling.

In my tests, the live chat feature proved to be the quickest option: I connected with an agent within minutes and received clear, helpful answers. However, since this site is new, some answers (especially those related to casino terms) require a bit of back-and-forth with the support team.

Support Option Availability
📧E-mail customersupport@horseshoeonlinecasino.com
☎️Toll-Free Number Not available
📞Helpline +1 855 605 6945
💬Live Chat Yes, 24/7 AI-assisted chat (English)
⭕FAQs/Contact form Yes
Expert Review Image

Do I Recommend Playing at Horseshoe Online Casino?

Anthony Odiase - GambleOntario Author

Anthony Odiase

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113 Articles

Horseshoe Online Casino is one of the casinos in Ontario worth checking out. It combines Caesars’ trusted brand and Caesars Rewards program with a modern, user-friendly platform. The game library is deep (slots, table games, live dealers), and its ongoing promotions offer solid value. The mobile app also delivers a smooth experience on the go, provided you have a stable internet connection.

 

That said, the casino is still a work in progress. New features will still be added, and the casino perks can sometimes feel restrictive due to the wagering requirements. However, if you want a safe and regulated Ontario casino offering both classic and exclusive content, I’d recommend Horseshoe.

FAQs About Horseshoe Online

Below are answers to some of the most frequently asked questions most players have about the casino.

Is Horseshoe Online Casino Legit?

Yes, Horseshoe Online Casino is fully licensed and well-regulated. It’s listed as an official operator on iGaming Ontario’s list. Players aged 21 years or older will find standard KYC, responsible-gambling tools, and clear cashier controls in place.

Who Owns Horseshoe Online Casino?

Caesars Entertainment owns this platform via its regulated operating entity. This brand has long-standing land-based operations and now operates its online product, providing Horseshoe with established corporate backing and industry-grade compliance.

How Long Has Horseshoe Online Casino Been Around?

This online casino was launched in Ontario in November 2024. Notably, Caesars phased the Horseshoe launch across several US states (Michigan, New Jersey, West Virginia, and Pennsylvania), as well as one in Canada. Although it’s still relatively new, this platform offers an extensive game library and a generous welcome package for users.

Which Payment Methods Can I use at Horseshoe Online Casino?

You can fund your account with credit/debit cards (Visa, Mastercard), Interac e-Transfer, PayPal, online banking via Trustly, and Play+ Card. The minimum deposit is C$10. Withdrawals are sent via these popular options as well, with a minimum payout of $C1 for most payment methods.

6+ Years of Experience Writing Casino Reviews
Anthony Odiase - GambleOntario Author photo

Ontario Casino Expert

Anthony Odiase

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113 Articles

Anthony Odiase is a seasoned casino industry expert with over six years of experience in iGaming and online gambling. He is known for his in-depth reviews and insightful articles, catering to both novice and professional gamblers in Ontario, Canada. With extensive expertise in the Canadian gaming market, Anthony closely monitors the rapid expansion of online gaming products and services. As our dedicated new online casinos specialist, he rigorously tests, reviews, and rates newly licensed casinos in Ontario, ensuring players have access to trusted and high-quality gaming experiences.

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Facts checked by Dominic Field

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