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Neo.bet Casino Review [For Ontario Players]

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This rating score is calculated by our gambling experts according to our rating guidelines to provide honest and unbiased reviews.

User Experience


Game Selection


Withdrawal Time


Customer Support


This operator is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and operates under an agreement with iGaming Ontario (iGO). It is presented to you as it has passed Gambleontario.ca evaluation criteria according to our editorial principles. You must be +19 to participate. T&Cs apply; proceed to the operator site to read before taking any action. Play responsibly.

What Will You Find in This Neo.bet Casino Review?

Neo.bet Casino, a newcomer in the online gaming scene, is quickly making a name for itself. Offering a wide array of top slot titles along with classic table games like roulette and blackjack, this casino caters to a diverse range of gaming preferences.

In this Neo.bet Casino Ontario Review, you will find:

  • Step-by-step sign up instructions
  • Updated information on Neo.bet casino game offerings
  • Casino app reviews
  • Pros and cons based on our casino expert’s view
  • Banking options and our recommended payment option for withdrawals
  • How to contact Neo.bet customer support
  • Verified user reviews by independent review platforms

Let’s dive together into this Neo.bet Casino review to find out why it is becoming Ontario’s new favourite casino.

Player's Choice

Mobile App



Min. Deposit


Min. Payout


Average Payout

1 - 3 Days

Established in

2020 (May 2023 in Ontario)

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How to Join Neo.bet Casino Ontario

Here’s how you can set up your Neo.bet casino account within 5 minutes:

Visit the Website or App: Navigate to the Neo.bet website on your preferred browser, or download the Neo.bet app, which is available for iOS and Android devices.

Initiate Registration: Click on the ‘Join or Login’ button located at the top right corner of the homepage. You have the option to register via email or mobile number.

Location Verification: Neo.bet casino will first ask you to confirm your location. It will automatically run a geolocation test to verify that you’re located in Ontario. If not, you will get this message: “Registration is not allowed from your current location.”

Neobet Ontario Signup

Fill in the Registration Form: Complete the registration form with your personal details, including your full name, date of birth, email address, phone number, and residential address. Make sure the information is accurate, as verification may be required.

Account Credentials: Choose a unique username and create a strong password for your account.

Email Verification: Confirm your email address by clicking the verification link sent to your registered email. This step is crucial for claiming any offers. You will be asked to input a code sent to your mobile phone as part of the verification process.

Verification Documents: Complete any additional verification required, including uploading a valid photo ID and proof of address.

Depositing Funds: Make a deposit to start betting. Neo.bet supports various payment methods, including Visa, Paysafecard, and standard bank transfers.

Start Wagering: Once your account is set up and funded, you’re ready to begin playing your favorite slots.

What Games are Available at Neo.bet Casino?

At Neo.bet Casino, you’ll predominantly find a diverse array of online slots, complemented by a selection of table games.

Slots at Neo.bet Casino

As a player at Neo.bet Casino Ontario, I was impressed by their vast selection of online slots. The casino partners with top providers like Relax Gaming and Pragmatic Play, offering a rich variety of games. I personally enjoyed spinning the reels on popular titles like “Great Rhino” and “Sweet Bonanza.” The newer games, such as “Space Miners” and “Money Train 2,” also caught my attention with their innovative gameplay. The slots at Neo.bet are a real treat for anyone who loves a diverse and high-quality slot experience.

Neobet Casino Slots

Casino Table Games at Neo.bet

While slots are the main attraction at Neo.bet, I also explored their table games section. Although the selection is not as broad as in some other Ontario online casinos, the available blackjack game offers a straightforward and enjoyable experience.

I am eager to see what other casino table games Neo.bet will add to its library in the coming months.

Does Neo.bet Casino Have a Good Player Experience?

Yes, Neo.bet Casino offers a good player experience, especially if you’re fond of online slots.

They have a diverse and regularly updated selection of slot games, which keeps things dynamic and engaging if you’re into slot gaming.

Neobet Casino New Slots

Neo.bet Casino offers excellent filter options for its casino games. This feature is particularly useful if you have specific preferences or are looking for something new to play. You can easily sort through their vast selection of games based on various criteria like game type, popularity, or software provider. This level of customization in game selection enhances the user experience by making it easier to find games that suit your taste and style of play.

When it comes to website speed, Neo.bet Casino impresses with its fast and responsive design. You won’t find yourself bogged down by slow load times or lag, which is a significant plus for any online casino enthusiast.

For a relatively new casino, Neo.bet stands out in several aspects but still has some areas to improve, such as the availability of more customer support options, as until now, it is limited to live chat and email.

Is There a Neo.bet Casino App in Ontario?

There is a Neo.bet Casino app available in Ontario. I’ve recently downloaded the Neo.bet Casino app here in Ontario, and I must say, it’s quite user-friendly.

One thing I really appreciate is that the app is available for both iOS and Android devices. This made it super convenient for me to access it on my smartphone. It’s been a breeze to switch between using Neo.bet on my desktop and on the mobile app, offering seamless engagement with their services no matter where I am.

What Are The Pros & Cons of Neo.bet Casino Ontario?

During my time at Neo.bet Casino in Ontario, I was impressed with several features and noticed some areas that could be improved.

✅ The mobile app, readily available on both iOS and Android, was a game-changer, offering smooth and uninterrupted gameplay on the go.

✅ The variety of slot games was a treat, with a perfect blend of classic favourites and exciting new titles that kept the thrill alive.

✅ I was particularly impressed with their responsible gaming solutions, reflecting their commitment to player safety and well-being.

✅ The live chat support added a human touch, providing quick and helpful responses whenever I needed assistance.

❌ Regarding the Neo.bet casino aspects that can be improved, the limited banking options in CAD and the less-than-thorough FAQ section slightly dampened the experience.

  • Casino app available through iOS and Android Thumbs-Up
  • Good mix of classic and new casino slot titles Thumbs-Up
  • 24/7 Live chat support Thumbs-Up
  • Responsible gaming solutions Thumbs-Up
  • Casino is still new, whereas the sportsbook gets a lot of attention Thumbs-Down
  • Lack of tables games Thumbs-Down

What Payment Options Are Accepted at Neo.bet Casino?

At Neo.bet Casino in Ontario, players have access to a range of payment options, ensuring convenience and security for their transactions. Though payment methods are limited in comparison to other online casinos, the ones available are among the most popular. I found the range of payment options at Neo.bet Casino quite accommodating.

Neo.bet Deposits

Depositing funds was easy, especially with familiar options like Visa and Interac. The minimum deposit limit of $10 was reasonable, and the absence of transaction fees was a pleasant surprise.

Deposit Method


Min. Deposit


Max. Deposit


Deposit Method


Min. Deposit


Max. Deposit


Neo.bet Withdrawals

Much the same as deposits, the withdrawal methods are limited as well. The biggest and most popular options are there with a relatively low minimum of C$20.

When it came to withdrawals, I used Interac, which was efficient with a processing time of just a couple of days. While the choice of withdrawal methods was limited, the process was straightforward and hassle-free.

Withdrawal Method


Min. Payout


Max. Payout


Payout Speed

1 - 3 Days

Withdrawal Method


Min. Payout


Max. Payout


Payout Speed

1 - 3 Days

Withdrawal Method

Interac e-transfer

Min. Payout


Max. Payout


Payout Speed

1 - 3 Days

💸 Neo.bet Payout Speed

At Neo.bet Casino in Ontario, cashing out is pretty snappy. If you’re using Interac, you expect to see your winnings in as little as 0 to 24 hours – super quick, right?

Overall, the payout speed hovers between 1 to 3 days. And don’t worry, while you wait, Neo.bet keeps your details ultra-secure. So, fast and safe payouts are the name of the game here!

How to Contact Neo.bet Casino Customer Support

Contacting customer support at Neo.bet Casino in Ontario is straightforward and user-friendly, with several options available to suit different preferences:

💬 Live Chat: This is a quick and convenient way to get answers to your questions. The live chat support is available 24/7, making it easy to get help at any time​​.

📧 Email: If you prefer to send an email, you can reach out to Neo.bet customer support at the email address support@neo.bet. This option might be suitable for more detailed inquiries or if you need to attach documents​​.

❓ FAQ: The FAQ section can be particularly useful for finding quick answers to common issues and questions​​​​.

These multiple channels of customer support ensure that players at Neo.bet Casino can easily find assistance when needed, whether it’s for technical issues, queries about bets, or other casino-related inquiries.

Live Chat

Available 24/7





Expert’s Comment on Neo.bet Casino Customer Service

I recently needed to contact customer support at Neo.bet Casino in Ontario and found the process to be quite smooth.

  • I opted for the live chat feature, which is available 24/7, and was impressed by the quick response time and the helpfulness of the support staff.
  • On another occasion, I sent an email to support@neo.bet with a more detailed inquiry and received a thorough response within a day.
  • I browsed through the Payment Options section on their website, which I found to be quite informative for general queries.

My experience with Neo.bet’s customer support was positive, with multiple convenient options making it easy to get the help I needed.

Can You Trust Neo.bet Casino Ontario?

If you are considering Neo.bet Casino in Ontario, it’s reassuring to know that the platform is highly trustworthy, backed by several key factors.

1. Regulatory Compliance: Neo.bet operates under the strict regulations of the Alcohol and Gaming Commission of Ontario and iGaming. This licensing ensures adherence to legal and ethical standards, promoting fair and transparent gaming practices.

2. Advanced Security Measures: The casino’s commitment to security is underscored by its ISO/IEC 27001:2013 certification from TÜV Rheinland, reflecting its dedication to maintaining stringent global security standards.

3. Robust Payment Security: Compliance with the Payment Card Industry Data Security Standard (PCI DSS) demonstrates Neo.bet’s commitment to safeguarding sensitive credit card information ensuring secure financial transactions.

4. Transparent Operations: Neo.bet’s transparent approach, particularly evident in their detailed transaction journal, fosters trust and credibility among users.

Other Similar Casinos to Neo.bet in Ontario

Comparing Neo.bet Casino Ontario with two other popular online casinos in Ontario, 888 Casino Ontario and Spin Casino Ontario, provides a clear picture of what each platform offers:

Neo.bet Casino Ontario:

  • Offers a comprehensive mobile experience with apps for iOS and Android.
  • New slots are added almost every week, brought to you by top game developers.
  • Strong commitments to security and transparency
  • Various responsible gambling and self-exclusion tools

888 Casino Ontario:

  • An award-winning casino renowned since 1997.
  • Offers a vast game library including progressive jackpots.
  • Prides itself on secure payment options and responsible gambling features like deposit limits and self-exclusion.
  • Boasts a high payout percentage of 96.26% and a payout speed of 1-3 business days.
  • The mobile app is highly rated, enhancing the overall online casino experience​​.

Spin Casino Ontario:

  • Established in 2001, this casino is known for its extensive range of classic, video, and progressive jackpot slots.
  • Provides 24/7 customer support and easy account registration.
  • Offers a premium mobile casino app, with a strong focus on mobile gaming options.
  • It has a slightly higher payout percentage of 97.1% but a wider range of payout speeds (1-7 business days)​​.

Which One Is Better?

The best choice depends on your individual preferences in terms of game variety, platform usability, and other features important to you in an online casino experience.

  • If you prioritize a seamless mobile gaming experience and regular updates with new games, Neo.bet Casino Ontario is a great choice.
  • If you’re looking for a casino with a long-standing reputation, a vast game library, and a high payout percentage, 888 Casino Ontario will suit you best.
  • If your preference leans towards a wide variety of slot games, strong customer support, and a focus on mobile gaming, Spin Casino Ontario is the ideal option.
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4.5 Rating
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4.6 Rating Read Review
Why We Recommend
  • 2000+ Casino Games
  • 24/7 Support
  • Trusted and known brand
  • Large selection of slots
  • Trusted and known brand
  • New in Ontario
Min. Deposit
C$ 10.00
C$ 10.00
Min. Payout
C$ 20.00
C$ 50.00
Number of Games

Real Users Complaints About Neo.bet Casino Ontario

There are various verified real user reviews available for Neo.bet Casino Ontario, each highlighting different aspects of the platform:

  1. One user found the casino easy to use, appreciated the customer service that was available 24/7, and liked how quickly they were able to withdraw their funds. They highly recommended Neo.bet and gave it 5 out of 5 stars.
  2. Another user found the site’s design very modern and innovative. They rated it with 4 out of 5 stars on Trustpilot.
  3. A third customer liked the overall website experience and highlighted the fast withdrawals and the easy verification process. Their positive experience with Neo.bet is reflected in the 4-star rating they gave Neo.bet on Trustpilot.
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Expert Opinion: Do We Recommend Neo.bet?

Anthony Odiase - GambleOntario Author

Anthony Odiase

100 Articles

Neo.bet Casino Ontario delivers an impressive array of slots, catering to a diverse range of tastes with its mix of classic and contemporary titles. The platform excels in user experience, boasting an intuitive interface that makes game navigation effortless and enjoyable.

It’s clear that Neo.bet needs to step up in customer support by introducing a phone line for real-time assistance. Expanding their payment options to include a broader range of e-wallet services is crucial to meet the modern player’s needs.

Overall, Neo.bet stands out as a strong choice for gamers, with just a few strategic enhancements needed to solidify its position as a top-tier online casino.

FAQs About Neo.bet Casino

Yes, NeoBet is completely legal thanks to licensing from the Alcohol and Gaming Commission of Ontario (AGCO). Being licensed means facing regulatory standards and regular audits to ensure safe, fair play for all players.

Neo.bet Casino has a mobile app available for download through the Google Play and App Store. It largely mirrors the experience of playing on the website, though there are still some kinks to be worked out.

At Neo.bet Casino, the primary focus is on slots, offering a wide range from classic to new titles.

For the most part, games are designed and supported by a pair of top-notch studios. Pragmatic Play and Relax Gaming leave their stamp all over the platform, providing a smooth, enjoyable experience no matter the title.

As of 2024 February, there are no live dealer games available at Neobet Casino Ontario.

You can contact Neo.bet Casino’s customer support via email for non-urgent queries with a typical response time of about 24 hours, or live chat for immediate assistance with real agents in real-time.

Account verification at Neobet Casino can be done by providing a copy of your valid ID and showing proof of address. It can take up to 24 hours to finish the verification process.

5+ Years of Experience Writing Casino Reviews
Anthony Odiase - GambleOntario Author photo

Ontario Casino Expert

Anthony Odiase


100 Articles

Anthony Odiase is a freelance content writer. He specializes in writing reviews and articles for iGaming and online gambling sites, providing gambling tips to novices and professional gamblers in Ontario, Canada and across several countries. With vast knowledge about the Canadian gaming sector and seeing the growth of online gaming products and services, he has published several high-quality reviews.

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