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PointsBet Casino Ontario Review

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4.5
This rating score is calculated by our gambling experts according to our rating guidelines to provide honest and unbiased reviews.
OUR RATINGS
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User Experience

4.5
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Game Selection

4.7
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Withdrawal Time

4.3
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Customer Support

4.4

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This operator is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and operates under an agreement with iGaming Ontario (iGO). It is presented to you as it has passed Gambleontario.ca evaluation criteria according to our editorial principles. You must be +19 to participate. T&Cs apply; proceed to the operator site to read before taking any action. Play responsibly.

Seeking an honest and detailed review of PointsBet Casino Ontario? Look no further! This review provides a comprehensive look at PointsBet Casino, a leading name in Ontario’s online gaming landscape.

Delve into our extensive analysis covering their

  • diverse game selection
  • effectiveness of customer support,
  • the efficiency of their banking methods, and
  • the overall user experience

We compare PointsBet Casino Ontario side-by-side with other leading casinos in the province to help you choose the best one for you.

Player's Choice

iOS and Android App

Games

250+

Min. Deposit

C$5

Min. Payout

C$5

Average Payout

2 - 5 Days

Established in

2015 and 2022 (in Ontario)

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How to Join PointsBet Casino

Joining PointsBet Ontario Casino is a smooth and straightforward process. I’ll guide you through it with tips from my own experience.

1. Start by Visiting the Website: Head to the PointsBet Casino Ontario website. The first thing you’ll notice is the vibrant ‘Sign Up’ button in the top right corner. It’s hard to miss with its inviting red colour. Click on it to begin your registration.

2. Fill in the First Page of the Form: You’ll need to enter your email and full name exactly as they appear on your government-issued ID. This step is crucial for the ID verification process later on. I found it helpful to have my ID nearby for reference.

PointsBet Singup Step 1

3. Proceed to the Second Page: Next, you’ll be asked for more details like your date of birth, cell phone number, occupation, and address. I recommend enabling multifactor authentication at this stage for added security – it’s a simple step that can greatly secure your account.

PointsBet Signup Step 2

4. Set Your Password: Now, create a strong, unique password. Make sure it meets the security standards – this is important for keeping your account safe.

PointsBet Signup Step 3

5. Finalize Your Membership: After filling in all the details, click the “Join PointsBet” button to complete your registration. Remember, you might need to verify your account. When I did this, I had to upload a photo of myself along with a picture of my ID’s backside. This can include a driver’s license or any government-issued photo ID.

And that’s it! You’re now a member of PointsBet Casino. The whole process is user-friendly and efficient. If you follow these steps, you will have a smooth experience joining this exciting online casino.

What Games Are Available at PointsBet Casino?

PointsBet Casino Ontario has over 250 heart-pounding casino games available.

From my experience, the heart of the action lies in their extensive array of slots. But that’s just the beginning. They also offer a diverse range of video poker, blackjack, baccarat, roulette, and an especially captivating Live Casino experience.

The casino layout makes finding your preferred game a piece of cake. Each type of game has its dedicated tab, so whether you’re a slots enthusiast or a table game strategist, everything is just a click away. If you’re looking for something specific, their search bar is a handy tool to quickly locate your game of choice.

One thing that stands out at PointsBet Casino Ontario is the impressive lineup of game providers. They’ve partnered with some of the biggest names in the industry, like IGT, NetEnt, Red Tiger Gaming, Evolution Gaming, and Big Time Gaming, ensuring a top-notch gaming experience. It’s a dazzling showcase of variety and quality, although I did notice that currently, there’s no feature to filter games by provider – something that might be a useful addition in the future.

So, let’s embark on this gaming adventure together. We’ll wander through the vibrant world of slots, strategize at the table games, experience the buzz of video poker, and immerse ourselves in the lively atmosphere of the Live Casino. Each section offers its own unique charm and excitement, making PointsBet Casino a comprehensive destination for all kinds of players.

PointsBet Casino Ontario Homepage

Slots

At PointsBet Casino Ontario, the online slot section is a vibrant mix of quality and variety. Though the library might not be the largest, they’ve clearly focused on curating a collection that resonates with quality and player favourites.

During my time there, I was pleasantly surprised by the array of over 200 slots featuring timeless classics like Cleopatra, Starburst, Gonzo’s Quest, and DaVinci Diamonds. Each game brings its own unique theme and gameplay experience.

The inclusion of themed slots like Beetlejuice, Ghost Busters, Narcos Mexico, and various Christmas-themed slots adds a fun twist, catering to diverse tastes and interests.

For players who love the unpredictability and excitement of Megaways games, PointsBet Casino doesn’t disappoint. With titles like Piggy Riches Megaways, Monopoly Megaways, and Wheel of Fortune Megaways, the thrill of potentially huge wins with every spin kept me engaged. With their changing reels and massive ways to win, these games offer a dynamic gaming experience.

One noticeable gap in their collection is the absence of jackpot slots. This was a bit unexpected, as jackpot slots are usually a staple in online casinos. Despite this, the casino seems committed to expanding its offerings. I’m sure we’ll see some exciting jackpot titles added in the future.

Overall, the slots at PointsBet Casino Ontario provide a well-rounded and enjoyable experience, with a game for almost every type of slot player.

PointsBet Casino Slots

Table Games

At PointsBet Ontario Casino, the table games section, though not extensive, offers a good range of options. With over 20 games, the focus is primarily on poker, featuring various types like 3 Card Stud Poker, Mississippi Stud Poker, Ultimate Texas Hold’em, and more.

If you prefer traditional online casino games, there are a few variations of roulette and blackjack available. Each game I played was easy to access, loaded swiftly, and showcased top-notch graphics, ensuring a smooth gaming experience.

The casino also features a dedicated Video Poker section with seven different games, catering to fans of this genre. While the table games selection at PointsBet may be more limited in terms of diversity, it still provides quality options, especially for poker players.

PointsBet Casino Live Games

Live Casino

Last but not least, our PointsBet Casino Ontario review would not be complete without diving into the thrill of their Live Casino. With over 35 games made up of blackjack, poker, baccarat, and roulette, it’s actually quite a step up from their table games selection. Aside from the classics, you can find sic bo, craps, and even andar bahar.

But hold on, the excitement doesn’t stop there. PointsBet Casino Ontario has put a twist on live gaming with exhilarating game shows. From classics like Deal or No Deal and Monopoly Live to Crazy Time, Cash or Crash and Dream Catcher. Plus, all of these games are beamed straight into your space with sharp graphics, quick loading times and professional live dealers.

PointsBet Live Casino

Does PointsBet Casino Have a Good Player Experience?

My experience with PointsBet Ontario Casino’s website has been largely positive.

✅ Design & Theme: Sleek black and red colour scheme, creating an inviting and distinctly Canadian vibe.

✅ Ease of Navigation: The site is very user-friendly, with well-organized menus. Finding games and information is straightforward and hassle-free.

✅ User Interface: Simple yet elegant, making locating and choosing games easy.

✅ Game Organization: Games are neatly categorized, allowing you to sort by type or explore new and featured games. A search tool is also available for quick access.

✅ One Missing Feature: Unlike other online casinos, PointsBet doesn’t offer the option to filter games by the game provider, which would be a useful addition.

Overall, while the PointsBet Casino Ontario offers a smooth and enjoyable browsing experience, adding a filter for game providers would make it even better. Despite this, it’s a comfortable and engaging platform for online gaming.

Is There a PointsBet Ontario Casino App?

The PointsBet Ontario Casino app provides a seamless and efficient mobile casino gaming experience, mirroring the sophistication and user-friendliness of the desktop version.

✅ Ideal for Mobile Gaming: If you enjoy playing games on your mobile device, PointsBet Casino Ontario offers a top-rated online casino app.

✅ User Interface: The app features a clean red-and-black interface, echoing the desktop version’s design. This ensures a clutter-free and user-friendly mobile experience.

✅ Navigation and Features: The app includes a convenient left-side menu for easy access to both the casino and sportsbook. It also provides essential information like terms, conditions, and support.

✅ Accessibility: The app is easy to download and accessible to everyone. You can find it in your app store or via the mobile website, which provides quick links to the Google Play Store or App Store.

✅ Seamless Experience: The app requires you to enable your location after installation. It mirrors the desktop layout, offering a smooth transition from desktop to mobile gaming.

What Are The Pros & Cons of PointsBet Casino Ontario?

In my experience, PointsBet Casino Ontario excels with its varied game library and mobile app that’s both user-friendly and available on iOS and Android. This consistency across platforms ensures a smooth gaming experience. The website is also easy to navigate, visually appealing, and backed by efficient 24/7 customer support.

PointsBet Ontario Casino offers a great user experience with room for improvement in payment diversity and slot variety, as at the moment, you will find just over 200 slots, which is well below the average in Ontario.

  • Highly rated mobile app Thumbs-Up
  • Popular titles from renowned game developers Thumbs-Up
  • Professional 24/7 customer support Thumbs-Up
  • Responsive and aesthetically pleasing website Thumbs-Up
  • Limited payment options Thumbs-Down
  • Below average selection of slots Thumbs-Down

What Payment Options Are Accepted at PointsBet Casino?

PointsBet Casino supports popular and secure casino payment options tailored for Canadian players, including Interac and PayPal.

In the following sections, we’ll delve deeper into the details of depositing and withdrawing at PointsBet, covering aspects like minimum and maximum transaction limits, processing times, and more to ensure you have a hassle-free financial experience at the casino.

PointsBet Deposits

Need to deposit funds at PointsBet Casino Ontario? PointsBet makes it easy for you, supporting popular payment methods such as Visa, Mastercard, Interac, PayPal and Trustly for those looking for alternatives to direct bank transactions. All these options ensure instant funding into your gaming account.

What’s more, PointsBet stands out with its exceptionally low minimum deposit limits. For PayPal users, it’s just $5, while for Visa, Mastercard, or Interac, the minimum deposit is a standard $10. This flexibility, especially with both Interac and PayPal as options, positions PointsBet as a leader in user-friendly and accessible financial transactions among Ontario casinos.

Deposit Method

PayPal

Min. Deposit

C$5

Deposit Time

Instant

Deposit Method

Trustly

Min. Deposit

C$10

Deposit Time

Instant

Deposit Method

Interac

Min. Deposit

C$10

Deposit Time

Instant

Deposit Method

Visa/Mastercard

Min. Deposit

C$10

Deposit Time

Instant

PointsBet Withdrawals

When it comes to withdrawing funds from PointsBet Casino Ontario, the options, though limited, are straightforward. You can choose online banking/Trustly or PayPal provided you’ve used PayPal for a deposit before. From my experience, while withdrawals do take longer than deposits, the processing time varies by method, typically ranging from one to five business days.

PayPal tends to be the quickest option for withdrawals. When I used it, not only did the transaction process faster compared to bank transfers, but it also kept the minimum withdrawal amount to a convenient $5. This can be quite beneficial if you’re looking to swiftly access your winnings.

If you choose online banking, the minimum withdrawal is set at $10, and the maximum amount you can withdraw varies depending on the method you select.

So, for a more efficient withdrawal experience at PointsBet, PayPal is a reliable choice, offering both speed and a lower withdrawal limit.

Withdrawal Type

PayPal

Min. Payout

C$5

Max. Payout

C$10,000

Payout Speed

2 - 5 Days

Withdrawal Type

Trustly (Online Banking)

Min. Payout

C$10

Max. Payout

N/A

Payout Speed

2 - 5 Days

Payout Speed at PointsBet Casino Ontario

Withdrawals at PointsBet Ontario Casino generally take about two to five business days. While this ensures secure transactions, it’s a bit slower compared to the industry norm in Ontario, where many casinos process withdrawals within one to three business days.

Although PointsBet prioritizes the security of your transactions, if quick access to your winnings is a priority, you might find faster processing times with some of their competitors.

How to Contact PointsBet Customer Support

In my experience with PointsBet Casino Ontario, their customer support is a highlight of the service. They prioritize top-notch support as a key aspect of the player experience. They offer a comprehensive FAQ section that covers a wide range of topics, from transactions and sports betting to account management and product features.

What’s particularly impressive about PointsBet is the availability of live chat, email, and even a phone line – a combination that’s become quite rare in the online casino world.

💬 The live chat is especially useful for quick responses to simple questions. In my interactions, the response times were exceptional. I was quickly connected to friendly and professional agents who could competently address a variety of queries, from banking issues to game-related questions, any time of the day.

PointsBet Casino Ontario has dedicated pages for responsible gaming, house rules, player protection, terms and conditions, and privacy policy.

❓ Combined with their in-depth FAQs (labelled “Help”), many players can find answers to their questions without even needing to contact support. This comprehensive approach to customer support and information accessibility makes PointsBet stand out in online casinos.

Live Chat

Available 24/7

Phone

1-833-441-1940

Email

customercare@pointsbet.com

FAQ

Help Centre

Can You Trust PointsBet Casino Ontario?

Absolutely! Let’s explore why this PointsBet Casino Ontario is a beacon of reliability and safety in online gaming.

Global Footprint & Stellar Reputation: Originating from Australia’s competitive sports wagering market, PointsBet has rapidly expanded across continents. It’s not just a player in the gaming world but a listed entity on the Australian Stock Exchange. Their global presence speaks volumes about their reliability, with operations spanning from Australia to the United States, Ireland, and now Canada.

Licensed and Regulated in Ontario: In 2022, PointsBet Casino Ontario received its license from the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario (iGO). This isn’t just a stamp of approval; it’s a commitment to adhere to stringent Responsible Gambling policies and legal gambling regulations in Ontario. For players, this means a platform that’s fun but also fair and legal.

Uncompromised Player Safety: At PointsBet, player safety isn’t just a feature; it’s a cornerstone. They utilize advanced 128-bit SSL encryption to protect your payments and personal details. Plus, their games are regularly audited for fairness by independent bodies like eCOGRA. You’re not just playing; you’re playing it safe.

Commitment to Responsible Gaming: PointsBet’s accreditation under the RG Check program by the Responsible Gambling Council is a big deal. This independent body is renowned for its unbiased stance and comprehensive approach to responsible gambling, making PointsBet’s commitment to player welfare crystal clear.

Empowering Players: It’s not all about the games; it’s also about player welfare. PointsBet Casino Ontario offers tools like limit-setting and self-exclusion, giving you control over your gaming habits. They also collaborate with organizations like ConnexOntario to support those impacted by gambling addiction.

Other Similar Casinos to PointsBet in Ontario

Let’s compare PointsBet Casino Ontario with two notable competitors, LeoVegas Casino and PowerPlay Casino, to give you a sense of where PointsBet stands in this exciting landscape.

PointsBet Casino VS LeoVegas Casino

This platform is a giant in online casinos, boasting a massive library of over 1,500 games, including an impressive range of slots, table games, and live dealer options. While PointsBet takes pride in its carefully curated selection, LeoVegas caters to those who want an endless buffet of options.

In terms of banking, LeoVegas steps ahead with nearly double the payment methods compared to PointsBet.

Yet, both share a commitment to top-tier customer support and have built a solid reputation over the years, with LeoVegas Casino having a bit more history behind it.

PointsBet Casino VS PowerPlay Casino

When it comes to visual aesthetics and ease of navigation, PowerPlay mirrors PointsBet closely. Both excel in offering a realistic and seamless gaming experience.

PowerPlay lacks a dedicated mobile app, an area where PointsBet truly shines.

In the banking department, they are neck and neck, but PowerPlay Casino offers PaySafeCard as an alternative to PayPal, showcasing its flexibility. One significant difference is the minimum deposit requirement – PointsBet is more accessible with just a $5 minimum, while PowerPlay sets the bar at $25.

Choose the Right Casino for You

Whether it’s PointsBet, LeoVegas, or PowerPlay, each casino brings its own flavour to Ontario’s online gaming scene. PointsBet distinguishes itself with its curated game selection, strong customer support, and an outstanding mobile app.

Your choice will depend on what you value most in your online gaming experience – variety, accessibility, or mobile convenience.

LeoVegas Casino Logo

LeoVegas Casino

4.7 Rating
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PowerPlay Casino

4.4 Rating Read Review
Best For
  • e-sports & casino
  • Huge Live Casino
  • 24/7 Support
  • Trusted and known brand
  • Safe & secure
  • Live Casino
Min. Deposit
C$ 10.00
C$ 10.00
Min. Withdrawal
C$ 20.00
C$ 10.00

Real Users Complaints About PointsBet Casino Ontario?

Looking for real user feedback on PointsBet Casino Ontario? Here’s a snapshot of what users are saying:

  • SL (5/5 Stars) – praises PointsBet for outstanding customer service and management, emphasizing their prompt and attentive care.
  • Parker B. (5/5 Stars)– commends PointsBet for its user-friendly layout, seamless navigation and competitive odds.
  • Shawn (3/5 Stars) – acknowledges PointsBet’s advantages but raises concerns about the withdrawal process, deeming it slower than competitors.
  • Jennifer G. (1/5 Stars) – expresses frustration with the verification process at PointsBet, indicating a month-long wait without a response.

While PointsBet Casino receives praise for various aspects, including customer service and user interface, the concerns raised by users about withdrawal speed and verification processes highlight areas where the casino could potentially improve for a more seamless user experience.

  • Excellent customer service Thumbs-Up
  • Easy navigation and user-friendly layout Thumbs-Up
  • Straightforward deposit/withdrawal process Thumbs-Up
  • Withdrawal speed Thumbs-Down
  • Lengthy verification process Thumbs-Down
Expert Review Image

Expert's Summary on PointsBet Ontario Casino

Casino Expert

Anthony Odiase - GambleOntario Author

Anthony Odiase

104 Articles

Would I recommend PointsBet Casino Ontario? Yes, for a specific type of player.

PointsBet Casino Ontario stands out as a strong competitor, especially in its commitment to responsible gaming, collaborations with top-notch game providers, excellent mobile experience, and outstanding customer support.

While the platform does well in several areas, its game variety could be broader. If you’re selective in your game choices and value a high-quality user experience, PointsBet Ontario Casino offers a rewarding gaming environment worth exploring.

FAQs About PointsBet Casino Ontario

Yes, PointsBet Casino Ontario offers a diverse online casino experience, featuring a range of games including slots, table games, video poker, and live casino options. It complements PointsBet’s well-established presence in the sports betting arena.

Yes! PointsBet Casino Ontario provides a user-friendly mobile app available for both iOS and Android devices. The app mirrors the desktop experience, ensuring seamless gaming on the go.

Withdrawal processing times at PointsBet Ontario Casino typically range from one to five business days, depending on the chosen withdrawal method. While secure, this timeframe is slightly above the industry average, with many competitors offering quicker turnarounds.

PointsBet does not have a specific maximum win limit mentioned on their site. The potential maximum win can vary depending on the specific game being played, as each game may have its own set of rules and limits. If you opt for PayPal, the maximum withdrawal amount is C$10,000 per transaction.

PointsBet is a reputable and promising online gaming site, particularly renowned for its success in the sports betting domain. With a secure platform, popular game titles, and a commitment to responsible gambling, it offers a positive overall experience. However, players should be aware of the limited game selection and banking options as its primary drawbacks.

6+ Years of Experience Writing Casino Reviews
Anthony Odiase - GambleOntario Author photo

Ontario Casino Expert

Anthony Odiase

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104 Articles

Anthony Odiase is a casino expert writer with 6+ years of experience. He specializes in writing reviews and articles for iGaming and online gambling sites, providing gambling tips to novices and professional gamblers in Ontario, Canada and across several countries. With a vast knowledge of the Canadian gaming sector and seeing the growth of online gaming products and services, he has published several high-quality reviews.

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