Jackpot City Casino Ontario Review ✅ JackpotCity Mobile App

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JackpotCity Casino
This rating score is calculated by our gambling experts according to our rating guidelines to provide honest and unbiased reviews.

User Experience


Game Selection


Withdrawal Time


Customer Support


200+ Slots, Safe Casino, Mobile Casino

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This operator is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and operates under an agreement with iGaming Ontario (iGO). It is presented to you as it has passed Gambleontario.ca evaluation criteria according to our editorial principles. You must be +19 to participate. T&Cs apply; proceed to the operator site to read before taking any action. Play responsibly.

Overview JackpotCity Online Casino

Established as far back as 1998, JackpotCity has a long history of providing a secure online gambling experience. Fully licensed in Ontario and around the world, JackpotCity only offers games from the most reputable casino suppliers. Read our unbiased JackpotCity review to discover more, including information regarding payment methods, customer support and how to sign up.

🥇 Player’s Choice Great choice for progressive jackpot slots
🎲 Games 400+
⚖️ Gambling Authority Government of Ontario: AGCO and iGO

Malta Gaming Authority

Kahnawake Gaming Commission

💻 Casino Software NetEnt, Microgaming, Real Dealer Studios
📅 Established in 1998; 2022 in Ontario
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200+ Slots, Safe Casino, Mobile Casino


This operator is licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO) and operates under an agreement with iGaming Ontario (iGO). It is presented to you as it has passed Gambleontario.ca evaluation criteria according to our editorial principles. You must be +19 to participate. T&Cs apply; proceed to the operator site to read before taking any action. Play responsibly.

All You Need to Know About JackpotCity

Originally founded in 1998, Jackpot City Online Casino has been around the block. There are few online casinos with more history and such a long record of trustworthiness. They don’t just provide hundreds of popular slots, table games and live dealer products created by innovative gambling industry giants. They back it up with credible payment providers, fair deposit limits and a host of licences and accreditations. So you can be certain that your money will be safe and your gaming experience will be fair and enjoyable.

How to Sign Up for JackpotCity Casino

Joining JackpotCity couldn’t be easier. The registration form is much like any other casino in Ontario. But if you’re new to online gambling, here’s a quick guide to registering at Jackpot City:

  1. Visit the casino’s website through one of the available links on this page: Visit Site above or Play Now below. You may also download the mobile casino app: the Android app or iOS version from the Apple Store.
  2. Find the orange button towards the top of the screen marked “Sign Up.” Click this to kick off the registration process.
  3. The first part of the form asks you to choose your country of residence and enter your city into the text field. Click “Next” to continue.
  4. The following page requires several personal details. You must pick a username and password before supplying your address, contact number and other data. You’ll also need to choose your preferred currency, among other things.
  5. After completing the signup form, agree to the casino’s terms and conditions and hit “Register.”

It’s honestly as simple as that. You now have a working JackpotCity Casino account and are ready to make your first deposit!

Pros & Cons Jackpotcity Casino

  • Reputable casino, fully licensed and trusted for a quarter of a century Thumbs-Up
  • Excellent selection of slots from top casino software creators Thumbs-Up
  • Variety of trusted and reliable banking methods, with low minimum deposit limits Thumbs-Up
  • Lack of e-wallet deposit methods, including PayPal and Neteller Thumbs-Down
  • The minimum withdrawal limit of C$50 is high Thumbs-Down

Casino Games at Jackpot City Casino

JackpotCity offers a wide range of different table games, slots and live dealer titles at its international sites. In Ontario, though, licensing regulations are a little stricter, sadly reducing the number of games on offer. As a result, you won’t see any bingo, keno or scratch cards. However, you can still access more than 400 engaging and delightful online casino games. Let’s now take a more detailed look at the JackpotCity casino game library.


Wagering on slot games is one of the most common ways to play at an online casino in Ontario. Perhaps that explains why most of the titles in the JackpotCity portfolio are video slots. There’s a wide variety of themes, encompassing everything from Greek mythology to nature and history. But one of our favourite elements of this exciting range of casino slots is undoubtedly the number of progressive jackpots on offer. Titles such as Mega Moolah have paid out tens of millions of dollars to lucky players in the past. The following games are among the most commonly played slots at JackpotCity online casino:

  • Amazon Kingdom
  • Book of Atem
  • Mega Moolah
  • Arctic Enchantress Link & Win
  • Arena of Gold
  • Dragon Shard
  • Amazing Link Zeus
  • African Quest

Casino Table Games

It’s fair to say that JackpotCity doesn’t offer the widest selection of table games when compared to other casinos in Ontario. However, you can still enjoy plenty of innovative variations of the ultimate casino classics, roulette and blackjack.

Below are just a handful of the most enjoyable table games found at this online casino:

  • Vegas Strip Blackjack
  • Multihand European Blackjack
  • Sapphire Roulette
  • Vegas Single Deck Blackjack
  • European Roulette
  • Vegas Downtown Blackjack

Online Blackjack

This classic card game is one of the most popular in the casino world. The people of Ontario also love to play, and the good news is that JackpotCity offers plenty of choices. You’ll find titles from online casino behemoth Microgaming backed up by other huge companies such as NetEnt. Alongside the traditional blackjack games, there are several intriguing variations. Try out Vegas Single Deck Blackjack, for instance, which offers one of the best RTP percentages around.

Online Roulette

No casino would be complete without the roulette wheel’s iconic red, black and green colours. Happily, JackpotCity offers a strong choice of such games, including European and American variations and live dealer wheels. To give yourself the best possible chance of winning, try any of the European Roulette titles. The 97.30% payout rate is far superior to the American variation since there is only one zero pocket on the wheel.

Live Casino

Similarly, the portfolio of live casino games is not the biggest. However, the live casino titles provided at JackpotCity are incredibly high quality. The games are supplied by Real Dealer Studios, a relative newcomer to the iGaming world formed in 2019. They may not be as well-established as the likes of Evolution Gaming. But don’t let that fool you into thinking they are sub-par. In fact, they have already been in contention for significant industry prizes, such as the Innovation in RNG Software award at the 2021 EGR B2B Awards.

Be sure to check out some of the below live dealer titles, which always prove popular with JackpotCity customers:

  • Blackjack
  • Roulette
  • Fortune Finder with Holly
  • Real Roulette with Sarati
  • Real Baccarat with Courtney
  • Turbo Auto Roulette

Jackpot City User Experience

Whether you’re a tablet, mobile or desktop user, you’re in for a great time at Jackpot City online casino. With an intuitive site layout that’s easy to navigate, you’ll be playing your favourite game within seconds of making your first deposit. To access the casino’s many features, you’ll need to create an account or log in if you already have one. Unfortunately, customer support, banking options and the complete game library will all be hidden from you until you do so. But the registration process is quite straightforward, and you’ll soon be up and running. If you experience problems, the customer support team is always available to assist. Check the selection of FAQs first, as they cover most topics. But there’s a 24/7 service provided should it be required.

Jackpot City Casino Mobile Online Experience

Jackpotcity Casino Ontario has been designed explicitly for portable entertainment, and you may comfortably access the website from many mobile devices. Jackpot City is completely compatible with all Android and iOS devices.

Since JackpotCity is a mobile-first casino, you’ll suffer no loss of functionality when using a smartphone or tablet. The graphics are just as crisp, and the selection of mobile games is identical to the desktop site. If you’re looking to take a break from the slot machines, then look into the mobile versions of the table games and live casino games available in Ontario. Popular titles such as Roulette, Blackjack, and even interactive live-dealer games like Sweet Bonanza Candy Land have been developed to be consistent with your mobile device. With these live games, you can interact with other players and the dealer, all in real-time.

At JackpotCity mobile casino, you can experience convenient and accessible gaming anytime, anywhere in Ontario! JackpotCity has advanced mobile technology that works for Android and iOS and offers a wide range of payment options to enable simple and secure deposits and withdrawals. Upon logging into your JackpotCity Ontario mobile casino account, visit the Bank section for a comprehensive list of all viable banking methods. This includes several secure services within Ontario, such as VISA, Mastercard, eCheck, and Interac.

In addition, you can rest assured that when playing on mobile, the state-of-the-art SSL encryption and Random Number Generator technology protect your privacy and financials and champion fair player terms. Last but certainly not least, customer service is provided through live chat, a helpful FAQ section, and other resources.

Deposit and Withdrawal Methods

Although you have the chance to play JackpotCity casino games for fun, you can’t win prizes without depositing real money. Luckily, there’s a suitable option for everyone, as you’ll discover in the next section of our review.

Deposit Methods

The choice of banking methods is certainly not the biggest, but all major boxes are checked. You can enjoy some high-tech options like Apple Pay. Alternatively, you can stick with more traditional methods. VISA is perhaps the biggest payment processing company in the world, but you could also opt for Mastercard. There’s no PayPal, Skrill or Neteller, but you can certainly use MuchBetter or Instadebit. Interac Online is also an option.

Finally, the extremely fair minimum deposit amount of C$10 ensures no player is excluded from the fun.

Deposit Method

Min. Deposit

Deposit Time




Interac Online












Apple Pay






Withdrawal Methods

If you’re ready to cash out your winnings, you have the same selection of options available to you. However, it must be noted that there is a minimum withdrawal limit of C$50, which is somewhat on the high side. If you are concerned about Jackpot City casino withdrawal problems, we have researched and found that players have not reported any payout complaints so far.

Withdrawal Type

Min. Payout

Payout Time

Interac Online


1 - 2 Business Days



1 - 2 Business Days

Apple Pay


1 - 2 Business Days



3 - 7 Business Days



3 - 7 Business Days



3 - 7 Business Days

Withdrawal Speed

JackpotCity withdrawals are relatively average compared to other casinos in Ontario. If you use e-wallets like Apple Pay, the money will appear in your account within 48 hours. Card payments will usually be completed in 72 hours but could take up to a week.

Customer Support

The Jackpot City online casino team understands the importance of looking after its players. That’s why it offers a 24/7 live chat facility to make sure that you can always contact them.

In the unlikely event of an issue, reach out to the support agents by clicking on the question mark icon. You’ll find it located in the bottom-left corner of the website. Alternatively, you can contact JackpotCity customer support by email if your query is a little less urgent.

It’s worth pointing out that you won’t be able to speak to an agent without logging into your account. So if you plan to ask some questions before joining, you’ll be restricted to the FAQ section. But, in fairness, that searchable database of previously asked questions is as comprehensive as they come.

📧 E-mail Yes
☎️ Toll-Free Number Not Available Yet
📞 Helpline Not Available Yet
💬 Live Chat Yes, 24/7
⭕ FAQs/Contact form Yes (see website footer)

Trustworthiness of JackpotCity

If you’re on the hunt for a new online casino, it’s perfectly understandable that you’ll only want to play at credible sites. Nobody wants to think they’ll be ripped off somehow, particularly when cybercrime is at an all-time high.

We’re happy to report that JackpotCity is a highly trustworthy casino with a long history of operations. Let’s take a closer look.

JackpotCity Casino History

This casino might seem like a newcomer, having only appeared in Ontario as recently as 2022. But the brand has existed since 1998, making it one of the oldest online casino firms around. No company could have lasted this long without playing fair.

JackpotCity Licence

You should feel confident playing at JackpotCity, thanks to various casino licences. Naturally, Jackpot City operates legally under the watchful eye of iGaming Ontario. Further, all of the games are independently certified as being honest and truly random by eCOGRA.

Players in the rest of Canada will be happy to know that they also boast a Kahnawake Gaming Commission licence. And finally, the Malta Gaming Authority, one of the world’s toughest gambling authorities, also issued a licence to JackpotCity.

JackpotCity Safety

Your money is in extremely safe hands for a variety of reasons. First, transactions are secured by SSL encryption, meaning your personal data cannot be exposed to hackers. Next, we have the JackpotCity privacy policy, which ensures your details will never be passed to third parties. And finally, the selection of casino payment methods only includes the most highly reputable names in finance, such as Mastercard, VISA and Interac.

It’s also worth noting that JackpotCity is a socially responsible casino. If you are concerned about problem gambling, a full selection of tools is available to assist you. Take advantage of self-imposed deposit and loss limits and self-exclusion options.

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Dominic Field Casino Expert at GambleOntario

Dominic Field

63 Articles

Dating back to 1998, JackpotCity is a casino with a long history of credibility. There’s a lot to love about this online casino, which is why it’s stood the test of time. Security is undoubtedly a key positive, with trusted payment providers and 128-SSL security to safeguard your personal details. The only real negatives are the lack of certain payment options, such as PayPal.

Whether you like to bet on games involving cards, slots or live dealer game shows, there’s something to suit all tastes. You can deposit in a variety of safe and convenient ways, while the customer service on offer is first-class.

Make sure you read our guide on how to register and Play Now!

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We are often asked for this, so we created a step-by-step guide to registering at JackpotCity Casino. You’ll find this detailed guide a little further up the page.

You can enjoy over 300 slots at JackpotCity in Ontario and a selection of live dealer titles. However, as a relatively new entrant to the market, the choice of other games is a little limited. You won’t find video poker or craps, for instance.

There is a good choice of banking options on offer at JackpotCity. Alongside the two major card processors, VISA and Mastercard, you’ll find a variety of wallets and online banking options.

The live customer support team is available 24/7. Contact them by clicking on the question mark symbol towards the bottom of the page.

Yes! Users of all modern mobile devices, including iPhone and Android tablets, can enjoy a Jackpot City casino app.

Absolutely. The casino is not only regulated by iGaming Ontario, but it also possesses major international licences.

Online Casino Expert with 15+ Years of Experience
Dominic Field Casino Expert at GambleOntario photo

Online Casino Expert

Dominic Field


63 Articles

Dominic is an experienced gambling industry professional with over 15 years of experience across various operational and product roles. He has launched retail sportsbooks and online wagering sites for gaming giants across Africa and Southeast Asia. Much of his content focuses on the Ontario iGaming scene, including casino & sportsbook reviews and local gambling laws.

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